How To Ebay Secure Your Template

How to Protect Your eBay Seller Account

The safety of eBay sellers is one of the e-market's top priorities, so eBay takes a number of steps to help ensure the security of your account.

Learn well-nigh the measures eBay take to protect your account, notice out how to recognize and written report spoof emails and websites, how to report unwanted mail service or a policy violation and which simple steps y'all can take to keep your business relationship secure.

Modify your countersign regularly

To keep your account secure, eBay recommends updating your countersign regularly. Choose a strong password that'due south difficult for others to guess.

If y'all think your eBay account has been compromised or hacked, y'all should change the passwords for both your eBay account and personal electronic mail account. Your email password should be different from your eBay countersign.

To change your password:

Get to the Business relationship section of My eBay.
Go to Personal Info > Sign in and security.
Click Edit adjacent to Password.
Fill the form and click Submit.

Before you lot change the password on your eBay account, eBay can enquire you to ostend your identity using electronic mail or text.

Attending: Recollect to sign in with your new countersign in the eBay app likewise.

Enable 2 Step Verification

To add an extra layer of security to your eBay business relationship, eBay strongly recommends you enable 2 Step Verification. It takes seconds to fix up and means only you can access your account, fifty-fifty if someone else has obtained your password.

One time you've switched on two Step Verification, each fourth dimension you sign in to your account, you'll be able to confirm your identity past entering a lawmaking eBay sends yous by SMS.

To prepare 2 Step Verification by SMS:

1. Sign in to your eBay account.

two. Go to your proper name in the upper left-hand corner and choose Account settings from the dropdown menu.

3. Select Personal Info > Sign in and security.

four. Click Edit next to 2 stride verification.

5. Select Become a text message.

vi. Follow the on-screen prompts to add together your mobile number.

If you lot change your mind and would like to switch 2 Step Verification off, simply follow the steps to a higher place to plow off the office. eBay volition also ship you an email to allow you know when you lot've switched 2 Step Verification on or off.

Update your contact details

It's of import to keep your contact information upwards-to-date to assistance eBay reach you quickly with any updates related to your account.

If y'all change your address or phone number or set a new email address, please update your contact details equally soon as possible and so your business relationship information remains correct.

To change your contact details:

1. In My eBay, go to Account and select Personal Info.

two. In Personal information tab, click Edit next to Email accost or Phone number.

iii. Enter your new details and review the changes.

4. Depending on what data you have changed, eBay volition send you:

An email with the instructions to verify your new electronic mail address.
A PIN code past SMS. Enter the Pin you receive and select Continue to end updating your telephone number.

And if yous've just changed your registered proper noun or accost, merely review your changes and select Update.*

* If your payouts are sent to a Payoneer account and y'all need to make any changes to Personal info (such every bit possessor name, accost, nationality, date of nativity), go to Payoneer and brand them on your Payoneer business relationship. These changes made to your Payoneer business relationship settings will typically be updated on eBay inside 24 hours.

Watch out for spoof or phishing emails

Spoof or "phishing" emails are emails that claim to be from eBay just instead, are sent with the intent of accessing your passwords and other sensitive information. If y'all receive a suspicious electronic mail claiming to be from eBay, you lot should immediately forward the message to eBay at spoof@ebay.com.

Don't click any links in the email or open up any attachments. eBay will let yous know that it received your email and will investigate.

How to identify spoof or phishing emails

A phishing email pretending to exist from eBay typically contains a link that takes you to a simulated website. There, you'll normally exist asked to sign in, and submit personal and account information.

These emails often include the eBay logo and a false eBay address in the "From" line. Pay attention to signs that the email might be a spoof.

Hither are some typical traits of spoof emails and websites:

Request for confidential information.
An urgent tone that asks you lot to human activity rapidly.
Unsolicited attachments.
A generic greeting, like "Attention eBay member".
A web accost that looks like eBay, only which may take a typo or extra numbers and letters (similar http://signin-ebay.com or http://signin.ebay.com@10.19.32.4).

What legitimate email from eBay looks like

If you receive a legitimate email from eBay, you can expect that:

It will typically contain your eBay username.
eBay won't ask you to provide confidential information like your password or credit card details via email or over the phone.
eBay will only include links for convenience. No link will require y'all to submit confidential information on the side by side page.
eBay won't include attachments. If you receive an unsolicited email with an attachment, don't open information technology.
eBay won't ever utilise threatening language or include specific threats.

How to report spoof and phishing emails

If y'all receive a suspicious email, you should written report information technology to eBay immediately. Here's how:

Don't click whatever links in the email or open any attachments.
Forwards the message to eBay as an attachment at spoof@ebay.com.

eBay volition permit you know that the email was received.

Report whatever strange activeness on your business relationship

It's a good thought to check My eBay and your preferences regularly to make sure no one has accessed your account or made changes without your permission.

Signs that your account has been taken over include seeing listings or bids that yous didn't make, or noticing that your countersign has been inverse without your knowledge.

Check your agile bids and listings in My eBay to brand certain they're yours. If annihilation has changed without your authorization, contact eBay.

If y'all call up someone is trying to take over your account, for your protection, eBay may place a temporary hold on your business relationship until control of it tin can be safely returned to you. eBay tin can also help you remove any unauthorized fraudulent bids or listings.

What to exercise if your business relationship has been hacked

Whenever at that place is suspicious activeness related to your account, it's of import to human action quickly.

Signs your account has been hacked

If your business relationship has been compromised, y'all may notice some or all of the following:

Changes to your password, contact information, or address details.
Bids, offers, or purchases that you didn't make.
Listings that y'all didn't create.

If your business relationship has been taken over or compromised, the commencement pace is to endeavor and sign into your account.

If y'all tin can sign into your business relationship

If you lot can yet sign in, have the following steps:

Modify your countersign immediately.
Change your hush-hush question.
Verify your contact information and payment details. Check your contact information, your shipping addresses, and your payment information. If anything was changed by the person who took over your account, change information technology back.
Check your active bids and listings in My eBay to make sure they're yours. Contact eBay for assist with removing unauthorized fraudulent bids or listings.

If in that location's been no fraudulent activity on your account, y'all don't need to contact eBay.

If you can't sign into your account

If you can't sign in to your account, contact eBay immediately.

If you believe your eBay account has been compromised, it'south recommended that y'all change the countersign on your personal email account as well. Your email business relationship password should be dissimilar from your eBay password.

And so, to keep your account secure, eBay recommend changing your password regularly, keeping your contact data up-to-date, and watching for signs of spoof emails.

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Source: https://export.ebay.com/en/first-steps/how-use-ebay-seller-account/how-protect-ebay-seller-account/

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